Reference

Privacy Policy for your India account

Our Privacy Policy explains how f850 collects and handles account details, wallet activity, UPI, Paytm, PhonePe and Google Pay context, device records and cookie choices when you open…

UPI data contextPaytm and PhonePeCookie choicesWhere local law permits
Explore the lobby Read FAQ
f850 Privacy Policy for your India account
CONTACT PATHS

Privacy help for India account holders

If you want to ask about data held on your account, start with the channel that matches your need.

Privacy email Write to our privacy mailbox for access, correction or deletion requests. We check the account link first, confirm the request scope, and reply with the next step or a reason if a legal record must be kept.
Live chat request Use chat when you need help finding the right privacy route. The chat team can record your request, explain identity checks, and move sensitive matters away from open chat into a safer email thread.
Account security contact Contact security support if you see an unknown login, wallet change or device entry. We may pause account changes while we verify you, check access logs, and help you reset credentials.
ACCOUNT SAFETY

Data rules behind UPI and play records

We handle privacy as an account operation, not as a loose promise. That means every data category has a reason, an access rule and a retention period.

Data we collect

We collect account details you enter, device signals, login records, wallet events and support messages. Game session records may include time, title name and account result so balances and disputes can be checked.

Payment context

For UPI, Paytm, PhonePe and Google Pay, we keep transaction references, status, time and amount linked to your account. We do not ask you to share one-time codes with support.

Cookie choices

Cookies help keep you signed in, remember display choices and measure page errors. You can block some cookies in your browser, though account pages may require essential cookies to load correctly.

Access controls

Only staff who need data for account, payment, security or support work can reach restricted records. Access is logged, reviewed by role, and removed when a task no longer needs it.

Retention periods

We keep records for account operation, fraud checks, tax needs, dispute handling and legal duties. When a record is no longer needed, we delete it or separate it from direct account identity.

Your request route

You can ask to access, correct or erase eligible data through the privacy mailbox. We verify the account link first, then answer with the action taken or the reason for any limited hold.

Answers about your Privacy Policy rights

These answers explain how the policy works when you open an account, add payment details, enter the lobby or contact support. They focus on practical privacy questions rather than broad product features. If your request involves a live account, we will ask for identity proof that matches the account record before sharing or changing data. This protects you and helps us avoid sending private details to an unrelated person.

We collect the details needed to create and manage your account, such as name, contact details, login records, device data, wallet events and support messages. Game session records are kept to settle balances and handle disputes.

Transaction references help match a payment attempt to your account and confirm whether it cleared, failed or needs checking. We keep only the context needed for accounting, support, fraud checks and legal duties.

Yes, you can request a copy through the privacy mailbox. We verify the account link first, then provide eligible records in a practical format or explain why a restricted record cannot be shared.

Send the correction request from the email or mobile number linked to your account. We may ask for supporting proof before changing identity, payment or security details, especially when the change affects withdrawals.

Our cookies are used for sign-in, security, settings, page performance and basic measurement on our pages. If any partner tool is used, it is limited to service purposes described in this Privacy Policy.

You can ask us to erase eligible data when it is no longer needed. Some records may be kept for a limited period if required for disputes, security checks, tax records or legal duties.

Yes. Access, eligibility and certain account actions depend on local law and are available where local law permits. Privacy requests are handled within those rules, including any duties to keep specific records.

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